Privacy Policy

At Roots Beyond, your privacy is a top priority.

We value your trust and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and manage the personal details you share with us. “Personal information” refers to any data that can be used to identify you, such as your name, mailing address, email address, phone number, and similar details.

Information We May Collect

There may be instances—such as when you make a purchase, participate in a promotion, or inquire about our products—where we request certain personal information from you. This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Date of birth
  • Payment information (for future online orders)
  • Product purchase history
  • Personal interests or preferences

Providing this information is entirely voluntary. However, choosing not to share certain details may limit your ability to make purchases, access promotional offers, or receive specific services or updates from us.

Even if you’ve opted out of general communications, we may still contact you via phone, email, or mail for matters related to a specific order, inquiry, or transaction.

Visiting Our Website (Future Use)

Currently, Roots Beyond operates offline in Irving, Texas. However, as we plan to expand online, please note:

  • You may be able to browse our website anonymously.
  • We may track general information such as the IP address or domain used to visit our site, purely for internal analysis and improvement. This data is reviewed in aggregate, so individual users remain unidentified unless you choose to provide personal information voluntarily.

How We Use Your Information

Information we collect may be used to:

  • Process purchases and maintain order history
  • Provide customer support
  • Inform you of new products or special offers (with your permission)
  • Improve our product selection and shopping experience
  • Comply with legal and regulatory obligations

Data Security

We implement reasonable physical and digital safeguards to protect your data from unauthorized access, alteration, or disclosure. As we transition into online operations, we will adopt industry-standard encryption and security protocols for all transactions.

Information Sharing and Disclosure

We do not sell or rent your personal data to third parties.

We may share your data with:
  • Service Providers: Delivery partners, payment processors, and IT support (if applicable).
  • Legal Authorities: When required by law or to protect our rights and users.

Your Choices

You can:
  • Choose whether to provide personal information
  • Update or correct your data by contacting us
  • Opt out of receiving marketing communications

We will always honor your communication preferences and protect your information in line with best practices.

Future Changes

As Roots Beyond grows—especially with the launch of our online platform—this policy will be updated to reflect new data practices and digital safeguards. We encourage you to review it periodically.

Children's Privacy

Our services are not directed toward children under 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

Contact Us

If you have any questions or concerns about our privacy practices, please reach out:
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